PC-Support.us is observant about protecting your data and personal privacy.
What information we collect
We store and use the information you give us in accordance with the terms of this Policy. PC-Support collects information such as your name, email address, zip code and other personal information to verify your identity.
We also may collect information such as the identification of the server your computer is logged onto. PC-Support automatically receives and records information provided by you on our server logs including information obtained from your browser, including your IP address and the page(s) you request.
We also may compare our customer list to lists received from other companies, in an effort to avoid sending identical messages to our members. You can add and modify the information you have provided by sending an email to with your requested changes.
When you submit personal information, it is kept in a secure database to ensure that is not subject to any unauthorized data usage.
Use of Data
PC-Support uses your information to complete your transaction, to better understand your needs and provide you with excellent service and assistance. Specifically, we use your information to help you complete a transaction, including fulfilment of services and promotional offers, to communicate back to you, to update you on service and benefits, to personalize our Web sites for you, to manage and renew your subscription(s) and to resolve your issues with our services. Credit card numbers are used only for payment processing and fraud protection, and are not used for any other purposes without your permission.
Use of Your Email Address
PC-Support does not sell, rent or share your email address with third parties. If you provide us with your email address when you register as a customer or for a service, we may occasionally send you email with recommendations or notices of new services and prices. Unless you opt out, we may use your registration name and email address to send you promotional materials from PC-Support that we think may interest you.
Separately, we send service notifications via email to keep you informed about the status of your service orders and to provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our services. Therefore there is no opt-out available for service notifications and these messages cannot be blocked.
We follow strict best practices for email marketing and customer contact.
PC-Support maintains log files of visitors to our site. Any information gathered in these log files is not linked personally identifying information. Log files manage traffic load in order to provide reliable service to visitors and customers. Information that is collected and maintained in the log files includes IP addresses and browser types.
To have all of your personally identifiable information removed from our database, send an email request to and we will be happy to delete such information after we receive a request to that effect. Please be advised that by requesting that your data be removed from our database, you will be unsubscribed from the PC-Support Service.
We collect user feedback, and from this feedback we derive user testimonials that appear on the website. These testimonials are used only after we have informed and obtained permission from the sender of the testimonial.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
39 MacNamee Street,
Plainsboro, New Jersey, USA.